Service quality is our commitment
At CIIB, we become an extension of your business. Through multilingual expertise, smart technology, and a commitment to efficiency, we help you reduce complexity, strengthen operations, and deliver measurable impact. From daily processes to long-term growth, our solutions are designed to improve quality, accelerate outcomes, and create lasting value.
Partner services
Clarity | Strategy | Momentum
Consulting Services
Our consulting experts are there with you every step of the way. We step in with you – analyzing your challenges (in all area of our expertise) and supporting you to turn them into a clear growth roadmap. In-depth analysis of current challenges, tailored growth strategies across services and fresh perspective combined with proven expertise is what you can expect from our CIIB experts.
With us, it’s about sustainable growth, empowering teams and delivering results – it’s about moving your business forward.
OUR NEW SERVICE MODEL
Interested in CIIB payrolling?
CIIB offers different service models from FTE based, team as a service as well as payrolling. Outsource employment the smart way — CIIB handles contracts, compliance, and payroll, giving you more time to focus on your business.
Frequently Asked Questions (FAQ)
Have questions about our services, industries, or integrations? Our FAQ covers the essentials to help you get started with confidence.
What types of businesses do you work with?
We partner with e-commerce brands, retailers, and B2B companies of all sizes - from startups to enterprise-level organizations - helping them scale content, customer service, marketing, and product data operations.
Can I choose only one service, or do I need a full package?
Our services are fully flexible. You can start with one area (such as translations or customer support) and scale into additional services as your business grows.
How do you ensure multilingual accuracy and cultural relevance?
All translations and localized content are handled by professionals and proofread for cultural fit, brand consistency, and SEO optimization.
What makes our customer support different from outsourcing?
We act as an extension of your brand, providing multilingual, multichannel support with scalable teams. Every interaction is tailored to your tone of voice, ensuring consistency and customer trust.
Do you offer customized solutions?
Yes. Every business has unique needs. We create tailored workflows, content strategies, and support models to align with your goals and systems.
How quickly can you onboard my business?
Onboarding timelines depend on service scope, but we typically get teams and systems running within a few weeks, ensuring minimal disruption.
What industries do you specialize in?
We work across multiple sectors, with strong expertise in retail, e-commerce, technology,
lifestyle, pharmacy and consumer goods.
Can you integrate with our existing tools and platforms?
Absolutely. We integrate with leading e-commerce systems, CRMs, PIMs, and marketing platforms to ensure seamless workflows.
How do you measure performance and results?
We track key metrics depending on the service - such as SEO rankings, campaign ROI, customer satisfaction, or data accuracy - and provide transparent reporting.
What languages do you support?
We cover a wide range of languages including English, German, Swiss German, French, Italian, Spanish, Serbian and many more, depending on your target markets.
Do you provide ongoing support or one-time projects?
Our services cover both long-term support and short-term projects.
How do I get started?
Simply reach out via our contact form. We'll assess your needs and design a customized solution for your business.
