Partner services
End-to-end solutions from one source. Complementing Product Data Management, Content Creation, Customer Service, and Digital Marketing, with vetted partners for IT helpdesk and software development.
With CIIB, you get more than strong operational services in Product Data Management, Content Creation, Customer Service, and Digital Marketing. Many companies also need technical implementation and IT support without having to coordinate additional vendors. That’s why we built a network of trusted, vetted partners specializing in IT helpdesk and software development. We manage the collaboration, define clear requirements, ensure clean handovers, and keep quality and communication on track. The result is end-to-end delivery that fits your processes, performs reliably, and scales fast: less friction, less risk, faster execution, and a setup that supports your growth.
IT Helpdesk
- 1st and 2nd level IT support: hotline, incident and request management
- Backup, monitoring, and security management
- IT projects and application support
- Full managed service options
Our IT helpdesk ensures stable, secure, and cost-efficient IT operations. From day-to-day troubleshooting to fully managed services, we adapt to your infrastructure and provide reliable support across the DACH region. We work with ISO 27001-aligned processes and proven expertise in Windows, Linux, macOS, Azure, Office 365, and ERP systems. Standard cases are resolved quickly through clear workflows, ticket routing, and transparent reporting. For complex incidents, projects, and security topics, a specialized team steps in. This reduces downtime, increases security, and delivers measurable performance.
Software Development
- Backend, frontend, and mobile app development
- Project management and outsourcing
- UX/UI Design
- QA Testing
We build tailored software solutions that help you scale, execute faster, and evolve digital products reliably. Together with our partner, we deliver end-to-end web and mobile projects from idea to go-live, with a focus on quality, innovation, and efficiency. From backend and APIs to frontend and responsive web apps, plus iOS and Android apps, we cover the full stack. UX/UI design and QA testing are built in, so your product not only works, but also feels great and runs stable. Experienced project management ensures clear communication, transparency, and reliable timelines. This reduces risk, shortens time-to-market, and gives you solutions that remain maintainable long term.
Get end-to-end support with strong partners
Through our partner services, you get IT helpdesk and software development from a vetted network. Clear ownership, clean handovers, and reliable quality, without having to coordinate additional vendors.