Terms of Use

1. General information

Use of and access to the services and content provided by CIIB GmbH at ciib.com requires acceptance of these Terms of Use. Please read them carefully before using the website or services. 

2. Description of services 

CIIB GmbH offers services (including product data management, customer service, content creation (SEO), digital marketing, etc.) as well as the complementary use of software tools such as ENRICHIX. 

3. Access rights and availability

Use of the services is reserved for business customers. CIIB GmbH strives to ensure high availability, but does not guarantee uninterrupted use or error-free operation. 

4. User obligations

• Use solely for lawful, non-abusive purposes. 
• No infringement of third-party rights, e.g., through copyright violations. 
• No unauthorized disclosure or transfer of access data. 
• Prohibition of spam, fraud attempts, or violations of legal obligations. 

5. Contract terms and remuneration

The specific contract terms and remuneration conditions are agreed individually and are subject to change. Prices on the website are for guidance only and may be adjusted at any time. 

6. Ownership and intellectual property rights

CIIB GmbH retains ownership and all rights to content, services, and software options such as ENRICHIX. User content remains the property of the respective user. 

7. Feedback and suggestions for improvement

User feedback may be used by CIIB to improve its services. 

8. Disclaimer and limitation of liability

The liability of CIIB GmbH is limited to intent and gross negligence. There is no liability for indirect damages, loss of data, loss of profit, or consequential damage in accordance with statutory provisions. Liability is capped at the amount of the last annual remuneration. 

9. Data protection and data security

Use of the services is subject to the privacy policy of CIIB GmbH. Personal data is processed and secured in accordance with the GDPR and Swiss Data Protection Act (DSG); for details, see the privacy policy. 

10. Changes to the Terms of Use

CIIB GmbH reserves the right to change the Terms of Use at any time. Changes will be published on ciib.com. 

11. Jurisdiction and applicable law

The place of jurisdiction is Zug, Switzerland. Swiss law applies exclusively, unless mandatory international regulations dictate otherwise. 

12. International branches and processors

Services may be provided through subsidiaries and international branches (such as Serbia/Belgrade). The legal and data protection framework conditions are complied with and made transparent for each location. 

13. Contact 

If you have any questions or concerns regarding these Terms of Use, please contact: 
Email: info@ciib.com