About Us
CIIB was founded in 2019 in Zug, Switzerland, with a clear vision: to help companies scale through nearshoring—reducing costs and improving profitability. From day one, we’ve focused on scalable, multilingual services and efficient processes. Today, we work internationally and expand our locations and teams in line with what our customers and projects require, including our site in Belgrade, Serbia.
Today, CIIB is recognized as a reliable nearshoring partner, delivering measurable value in cost savings, scalable teams, and multilingual support. Our history is defined by continuous growth, strong client partnerships, and a commitment to quality that never compromises.
We support businesses where it matters day to day, including Product Data Management, Content Creation, Customer Experience, and Digital Marketing. Our service portfolio continues to evolve, shaped by what customers actually need.Today, CIIB is recognized as a reliable nearshoring partner, delivering measurable value in cost savings, scalable teams, and multilingual support. Our history is defined by continuous growth, strong client partnerships, and a commitment to quality that never compromises.
What sets us apart is the combination of automation and human touch. Across all service areas, we consistently identify where workflows can be standardized and automated—so quality increases, turnaround times drop, and teams can focus on what matters most. For quality assurance, fine-tuning, and the “last mile,” experienced specialists are there to provide context, ownership, and accountability.
A key milestone is ENRICHIX, our own AI platform for product data, content, and media workflows. With it, we deliver more than capacity—we deliver a partnership that stabilizes processes, enables growth, and scales reliably across languages.
OUR VISION
To achieve great things together - through quality, speed, and smart processes.
Our Mission
We bring our vision to life by taking real pressure off our customers and owning outcomes—from execution through quality assurance. This helps them stay agile in a fast-changing market, scale faster, and achieve measurable results. Our services are comprehensive and multilingual, spanning Product Data Management and Content Creation, Customer Experience and Digital Marketing, as well as partner services such as IT support. We work with clear processes, automation, and the right human touch, tailoring our solutions to fit our customers’ goals, teams, and systems. Our goal is to grow together.
Our Values
C
CREATIVE
We turn bold ideas into solutions that don’t just sound good, but work in real life and create real impact.
I
INNOVATIVE
Every customer is different. That’s why we build tailored solutions that are future-focused and grow with changing needs.
I
INSPIRING
We think boldly, stay open to new ideas, and take on challenges until they become better solutions and clear results.
B
BRAVE
We embrace new ideas, think boldly, and turn challenges into opportunities for better solutions.
Explore Our Success Stories
Ready to grow your business?
From product data and content creation to customer service and digital marketing – we provide scalable, multilingual solutions that help you perform in every market.